Ours was an old Prius, and we did not have collision insurance and faced a hit and run on our parked car that broke the rear bumper. The guys at Innovative understood immediately, and were realistic about what they could do while still re-using our old rear bumper. We have scratches and a dent, but they worked in our budget and were able to get the broken bumper reattached solidly and us up and out the door in record time — a few hours. I’m used them before, and love the fact they are respectful and listen to what we need for the situation. I highly recommend them!